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“Jeremy Davis worked with Medicare Australia (formerly
HIC) to account manage and facilitate a major roll out of
a professional development program for over 200 staff between
20 May and the end of the financial year 2003. The "Get
Connected" program he was involved in creating, facilitating
and account managing was truly tailored to our organisational
needs through the extensive work done.
This extensive work included:
job shadowing to fully understand the roles and the needs
of participants
facilitating sessions of key internal stakeholders to "brand"
the program
individual meetings were held with key stakeholders as requested
reviewing the results of a recent AC Nielsen independent Customer
Satisfaction Survey
"Due to this extensive groundwork and outcomes achieved
the program was hailed as one of the most successful ever
run. The participant feedback was outstanding. Many participants
commented it was the best program they had ever been on, and
that it had helped them enormously both professionally and
personally.
I am very pleased to recommend Jeremy's services to organisations
looking for programs genuinely tailored to their specific
needs and which deliver value for participants.”
June Stone
State Learning and Development Manager
Medicare Australia
www.medicareaustralia.gov.au
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